Shipping and Return Policy

Shipping
Rates and charges
The shipping rate for all products is based on shipping destination, weight and dimension. Oversized or overweight packages might have additional charges.
How orders are processed
Orders will be shipped and your credit card will be processed within 2 business days of receiving your order. We make every effort to ship orders received on the same business day (excluding holidays/weekends).
Taxes
State tax will be added to all orders shipped to California.
Notification of order
We will send a confirmation e-mail shipment notification to inform you when your order has shipped, but point-to-point or in-transit information may not be available.
Pickup is an Option
If you live in or near our location and wish to pickup your order, please specify details on the form at checkout and we will notify you when your order is available for pickup.
Return Policy
Except in those cases where a shipment was received in damaged condition, all sales are final. Customers may report damaged shipments by contacting us directly.
Meet The Team

Ken Lineberger
President

Mark Mitzenmacher
Director of Operations

Art DeCaro
Training Specialist

Jennifer Hulan
Director of Franchise Support

Deanne Wells
Franchise Liaison

Syr Porter
Assistant Winemaker

Emily Mendez
Administrative Assistant